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John Hagel: Navigating the uncertainty of change and enabling scalable learning

Frontiers of Learning

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The Dilbert Paradox of Scalable Efficiency

I believe all our large institutions around the world are driven by an institutional model that I call scalable efficiency. Do things faster and cheaper, and you will be successful at scale. That approach actually becomes more and more inefficient in a world that's rapidly changing. And so I believe we have to have a shift to a very different institutional model of learning called "scalable learning"

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