Trigger Strategy is now Tentacles cover image

019: North Star Metrics and Framework - are they “dumb”?

Trigger Strategy is now Tentacles

00:00

Navigating North Star Metrics

This chapter explores the contentious nature of North Star metrics and their application in complex adaptive systems. It discusses the balance between establishing key performance indicators that reflect customer value and the ongoing challenges of validating conventional measurement approaches.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app