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FBI’s Top Hostage Negotiator: The Art Of Negotiating To Get Whatever You Want: Chris Voss
The Diary Of A CEO with Steven Bartlett
You've Got a Pretty Good Voice, but She's Still Going to Die
In chapter three of your book you talk about labelling their pain. You know, think ofwhat whatever the negative emotion tat ther feeling is the elephant troom. So i find if i'm holding some one hostage and i'm crying, yes, ye. I mong to say, sounds like you feel like you're out of control. And that makes people feel heard or seen or felt all of the allo the above. It's also backed up by neuro science. They put people in f m res, functional magnetic resonence imaging devices,. where they can watch the brain light up. The degree of impact changes, but the nature of the impact is always to diminish the negative
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