3min chapter

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Measuring Trust in Robots with Likert Scales

Data Skeptic

CHAPTER

The Importance of Trust in Robotic Interaction

MIT astronautics professor says humans must trust robots or they won't interact with them. To measure trust, we have to first understand that it's an attitude and then be able to get at what are the dispositional contextual situational factors that drive trust. "Trust isn't trust unless there's actually a risk," he said.

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