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GovTech Challenges in Urban Transit Systems: A Cybernetics Case Study w/ Noah McClain and Lloyd Levine (Technology vs. Government Ep. 3)

Policy Chats

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Misfires in MTA Security Measures

This chapter examines the New York subway's security enhancements after 9/11, revealing failures in the implementation of an AI-driven system contracted to Lockheed Martin. Through the lens of a sociologist's research, it explores the disconnect between technology and the operational needs of the subway, alongside the challenges of decision-making in public policy. It underscores the necessity for collaboration with external experts to avoid past mistakes and improve the effectiveness of urban transit systems.

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