Workforce changes and AI augmentation

What if the key to enterprise AI wasn’t a tool, but a mindset?

Mark Bloom, Global CIO at AJ Gallagher, joins Technovation to share how the 70,000-person insurance giant is scaling AI by leading with data quality and cultural alignment—not flashy tools.

In this episode, Bloom details:

• How Gallagher eliminated 800+ data silos to centralize insight and enable AI
• Why crowdsourcing use cases from employees unlocked adoption at scale
• The shift from efficiency gains to revenue-focused AI
• How culture helped overcome resistance to data consolidation
• His dual perspective as both CIO and board member