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'We're not just a brand from the '80s': Esprit CEO William Pak on relaunching the nostalgic apparel brand

The Modern Retail Podcast

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What Is an Online Store?

An omnichannel experience is a well-designed website that looks like a store. What we are actually creating is a place where you can interact online. You can interact with different sustainable interest groups or customers or fan base, really connect with a brand again and sort of create a two-way interaction. And that's kind of an interesting thing. It's sort of the gamification of the online experience where you're not just shopping, but you're also interacting. So we're going to create a physical kiosk where you can interacted two ways. That is exciting.

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