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10min chapter
How to be effective up and down the org chart | Matt MacInnis (Rippling, Inkling, Apple)
In Depth
Understanding Organizational Behavior and Prioritizing Impact
This chapter explores key concepts in organizational behavior such as the self, relationships, and tasks, stressing the importance of a common language to understand human behavior at work. It also highlights the focus on impact over output, the elegance of simplifying complex operations to single metrics, and the strategy of inspecting one priority at a time while addressing areas needing improvement.
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