Land of the Giants: The Netflix Effect
The Gray Area with Sean Illing
00:00
Netflix's Transformational Culture
This chapter explores the unique corporate culture of Netflix, particularly its high-performance expectations and the controversial 'keeper test' for employee retention. It reflects on the company's internal tensions during pivotal decisions, such as splitting its DVD and streaming services, which led to significant subscriber dissatisfaction and financial implications. The discussion highlights the balance between radical transparency and employee loyalty, shedding light on the challenges faced by leadership in navigating consumer backlash and corporate strategy.
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Transcript
