3min chapter

Social Media Marketing Podcast cover image

Customer Advocacy: How to Get People to Talk About Your Company

Social Media Marketing Podcast

CHAPTER

The Internet Is the Last Great Differentiator

In the 19 eighties, we have this movement come out of japan that's all about quality control. And companies start to succeed based on being the lowest price player in the game while still having a high level of quality. We see companies like dell and walmart really coming on the scene and taking market share. The two thousands is all about the internet era, right? 24 seven, three 65 access. Everybody needs a web siht.Everything is available globally. Everything is right now. It's like experience is the last place where you can move the dial.

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