The Impact of Generative AI on Customer Experiences and Book Discovery

Exploring the use of generative AI in Amazon's fulfillment centers, drone deliveries, conversational capabilities of Alexa, and checkout-free Amazon Go stores. Discussion on new generative AI-powered capabilities in the Amazon store, the effectiveness of chat GPT for book discovery, AI skills training courses, New York Times' hiring for AI initiatives, potential licensing deals with generative AI companies, and authors' interest in AI for marketing.