Conversation starter: A chat about our groundbreaking new AI chatbot
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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Can You Do All This Out of the Box?
We're trying to constrain it a lot. We start off with this very powerful language model, but then we really just want to use it as a building block. So if you come with something vague, like, hey, does this thing work? Would it try and solve that? Or would it be like, yo, I need more than that? The algorithms will do a certain amount of that. But actually, we, so with this sort of technology, we get this like very advanced capability. It's an example of what they're doing things together to understand the conversational continuity and context or whatever.
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