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Claire Hughes Johnson on being a “learning organism” during Stripe’s growth, and more scaling advice for leaders

In Depth

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How to Conduct a Reference Call

If you are delegating the references, you're making a mistake. You never want to be making an offer until you've done those calls. And then the reference call like is it should not be a softball conversation. The one that I get when recruiters are doing reference calls at Stripe and doing them maybe for earlier career hires, I'll read the notes before I approve a hire.

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