The Art and Science of Listening | Kate Murphy
Good Life Project
00:00
Are You a Good Listener or a Bad Listener?
There's a lot of mythology about how much of whatever's being conveyed between two people, or a group of people is verbal versus non verbal. We are always saying, you know, it depends on the conversation, but by and large, the emotional content,. 55 % is non verbal, 38 % is tone of voice, change in pitch. That leaves just seven percent coming from the words, things that you could text. And i find it interesting now that when you're getting texts, they're all full of amoces and so many exclamation points. When did that happen, where you can't send a message without to three or four exclamation points? It's because people are
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