
Tractor Supply's CEO on How It Escaped the Post-Pandemic Curse
Odd Lots
Adapting Retail Strategies for Changing Demographics
This chapter explores how a major retail company is pivoting its strategies to cater to changing consumer demographics, especially millennials. It highlights investments in a loyalty program, a mobile app, and store remodels, aiming to modernize the shopping experience while balancing new and existing customer engagement.
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