Then I Got Hung Up on Three Times by the Insurance Company

Dr. Sanjay Gupta: Patients need medication, even if it's infections. He says he got hung up on three times by the insurance company over a space of an hour. The reason that physicians are depressed is because they have no control over their patients' health care,. Gupta: You try calling your insurance company and getting them to explain why they denied you care for something or they're not going to pay for the mri.