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How to get to inbox zero and other stories

On the reg

CHAPTER

How to Write a Good Email

You have to find a way to differentiate between work that's going to be big and hairy and horrible and all the rest of it. So my idea is really, as best I possibly can to only hold an email once. You have to really think your way through who you're writing for and what are they like. Some people love the tennis. Other people on the other end of that do not like that. They don't write me documents, sort of thing. The downside of that is that when I write back, I write back with enough context and detail in it and with a final in my painter style with a final full stop at the end of it. And I think that's

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