What Could Go Right? cover image

How to Be a Supercommunicator with Journalist & Author Charles Duhigg

What Could Go Right?

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Looping for Understanding in Conversations

Learn how looping for understanding can enhance communication, especially in conflict situations, by asking deep questions, paraphrasing what the other person said, and seeking confirmation of understanding. This chapter explores the technique in the context of hospice care, emphasizing the value of genuine engagement through active listening and authentic matching in conversations.

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