2min chapter

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444. How Do You Cure a Compassion Crisis?

Freakonomics Radio

CHAPTER

The Science of Compassion and Burn Out

Health care providers who have lower compassion for patients are more predisposed to getting burnt out under the same amount of stress. Trisiac and mazarelli started a programme at cooper health system to mentor physicians on how to connect and communicate with patients. Mazarelli report the hospital has since made improvements every year in patient satisfaction, physician engagement and financial performance.

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