Panel Discussion on Digital Transformation: Technologies, Best Practices & Examples by fmr Shopify, Tray.io, Heap, and Fullstory Product Leaders
The Product Podcast
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Gong's a Great Example of Quantitative Versus Qualitative
Gong is like my favorite qualitative tool ever, right? You can literally get in there and hear in your customers words exactly what they're saying. And so if I'm hearing a pattern that keeps coming up on a Gong caller, seeing something that keeps up coming up in full story, then I can develop that into a hypothesis and then go find the data to validate it. That's those two things converging that makes for good insight.
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