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Powering productivity: Operations insights for 2025

McKinsey Talks Operations

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Navigating Technology Investment Challenges

This chapter explores the obstacles in securing leadership support for technology investments, particularly in light of past failures. It underscores the need for a solid business case that demonstrates clear financial benefits, as well as the essential involvement of frontline workers in successful transformation initiatives. Additionally, the discussion highlights the integration of sustainability and the excitement surrounding new digital tools that promise to enhance operational efficiency.

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