Building Trust Across Borders

Matt Oppenheimer, co-founder and CEO of Remitly, joins us on the podcast today.  He shares his journey and insights into building a company that transcends borders with trusted financial services. Remitly's vision is audacious: to transform lives by providing reliable financial services across the globe. "We're just getting started," says Oppenheimer, reflecting on the company's growth and future aspirations. Oppenheimer emphasizes the importance of focus and customer trust in Remitly’s success. Starting with a single corridor—U.S. to the Philippines—Remitly has grown to serve over 5,000 corridors worldwide. "By going deep into one country, you could really get it right," he explains. This strategy, although slower initially, has paid dividends in building a trusted and loved service for millions of users. From handling complex risk systems to managing a vast disbursement network, Oppenheimer details the intricacies of launching new markets and maintaining a seamless customer experience. He also shares his personal growth journey as a leader, highlighting the importance of continuous feedback and intentionality in development. It’s a great conversation with Matt and when you listen, you get the impression that he’s been very thoughtful in how he’s built Remitly – both products and culture – and how he’s evolved at the helm.  Matt Oppenheimer is my guest today on the Tearsheet Podcast.