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Ep.84 How do orgasnisations balance reliable performance and spontaneous innovation?

The Safety of Work

CHAPTER

Are Complex Situations, You Know, Need Complex Solutions?

Ampany: We tend to think of organizations more as structures and institutions. He says that almost the whole organization, except for the buildings, is really just the people. Ampany: There are three basic types of behaviors that we want in an organization. People must be innovative, on spent and spontaneous beyond their roll descriptions.

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