In this episode, Patricia Kong comes back to the show and turns the tables on Richard, asking him questions. Patricia Patricia leads Enterprise and Leadership Solutions at scrum.org. She is a public speaker, coach, a co-author of The Nexus Framework for Scaling Scrum, and a co-developer of the Evidence-Based Management Framework.  Patricia recently invited Richard to scrum.org to present a webinar on core protocols for psychological safety and emotional intelligence. During this interactive session, some important questions remained open, so Patricia came to get her answers!  When you finish listening to the episode, connect with Patricia on LinkedIn, and visit scrum.org, where you can check out Richard's webinar.  You can read the transcript of the episode at https://kasperowski.com/podcast-85-patricia-kong/.