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Episode 124 - The Role of a Client Experience Designer
The Legalpreneurs Sandbox
The Role of an Internal Consultant in a Law Firm
Carl: What do you do in your day-to-day job? Sam says he works as a consultant to partners and clients. Kim adds that her role includes projects, which are systemic ways of improving service delivery. Carl: It's interesting how many lawyers have come from business development backgrounds into client experience roles at law firms.
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