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12: The Productivity Project by Chris Bailey
Bookworm
The Importance of Adhesion Efficiency
"To me, it's easier to say no in an email than it is in person," she says. "The default if you live your life out of your inbox is to live off the left side of that quadrant dealing with everything that is urgent" She adds: "You really have to know what is important to you and you really have to stick to your guns"
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