3min chapter

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Embracing Uncertainty: The Cognitive Dimension with Gary Klein, PhD | Ep 17

No Way Out

CHAPTER

The Pre-Mortem Technique: How to Change People's Mindsets

Many times when there's a kickoff meeting or preparation for a new project, people will do a critique. The pre-mortem technique is a way of changing people's mindsets. "When we look at past each other in a hall, we avoid eye contact because it's just been such a painful disaster"

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