The Power of Being in Service

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This chapter emphasizes the importance of being in service of something as a guiding principle for achieving success, discussing the need to focus on fulfilling others' needs and having a clear intent in organizations. Personal anecdotes and practical tips are shared to illustrate how this mindset can lead to making significant contributions in various contexts.

About the Guest:

Ginni Rometty is the former Chairman and CEO of IBM, where she led one of the most significant transformations in the company’s history. She reinvented half of IBM's portfolio and launched a $25 billion hybrid cloud business, positioning IBM as a leader in AI and quantum computing. Beyond her technical prowess, Ginni initiated innovative educational programs and redefined corporate ethos through the business roundtable. She's also co-chair of One Ten, a nonprofit committed to providing substantial employment opportunities for individuals without college degrees. Recognized as Fortune's number one most powerful woman for three consecutive years, Ginni's journey is detailed in her memoir, "Good Power: Leading Positive Change in Our Lives, Work, and World."

Episode Summary:

Greg engages in a thought-provoking conversation with Ginni Rometty, delving into the dynamics of leadership, teamwork, and organizational transformation. Rometty shares valuable insights drawn from her extensive experience at the helm of IBM, shedding light on the importance of being in service of a greater purpose, building belief, managing change, leveraging technology responsibly, and cultivating resilience. The episode underscores the significance of embracing resilience, fostering meaningful relationships, and navigating challenges with a growth mindset.

Key takeaways from the episode include:

Being in service of a greater purpose leads to meaningful and enduring impact.

Building belief requires appealing to both the head and the heart of individuals.

Distinguishing between what should change and what should endure is crucial for sustained success.

The stewardship of technology plays a vital role in driving positive societal impacts.

Resilience is a key attribute for overcoming hardships and pursuing long-term goals.

Notable Quotes:

"Be sure you're in service of something."

"Building belief means talking to people's head and heart."

"Learning the difference between what should change and what should endure."

"Resilience is the importance of your attitude and relationships."

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