
Restaurant365 CEO Tony Smith on Data-Driven Decision Making
Restaurant Influencers
The Importance of Listening to Customer Feedback
They discuss the consequences of not listening to customer feedback and share a personal experience of developing a failed marketing tool without consulting customers. Emphasizing the need to always add value and learn from customer interactions.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.