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Sourcing Virtual Assistants and the Role of Athena
In this chapter, they discuss different ways to source virtual assistants, including the agency Athena. They also mention the concept of an EA pool and their experience with shifting an EA to full-time on product support.
Brought to you by Sundays for Dogs ultra-high-quality dog food, AG1 all-in-one nutritional supplement, and Shopify global commerce platform, providing tools to start, grow, market, and manage a retail business.
Sam Corcos (@samcorcos) is the CEO and Co-founder of Levels, an a16z-backed startup that shows you how food affects your health using continuous glucose monitors and other biosensors.
Please enjoy!
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[05:08] Delegation implementation and common mistakes.
[11:07] Recommended reading for delegators, delegatees, and all humans.
[13:26] Building a company culture that treats people like adults.
[15:01] Tools for performance and communication accountability.
[20:39] Why Sam considers Loom the “most important” tool in the kit.
[24:18] Friday Forum.
[27:17] Acclimating the recording-averse to Loom.
[30:40] Organizing Loom recordings for later search and use.
[36:35] Common challenges of sourcing and properly utilizing EAs/chiefs of staff.
[43:19] Novelty-seeking and board games.
[44:35] Vetting, pairing, and onboarding EAs and chiefs of staff.
[48:38] News and social media sobriety.
[55:20] Why does new employee onboarding take a month at Levels?
[1:00:59] What most delegators wish they’d known as newbs.
[1:04:57] Loom security and privacy concerns.
[1:08:10] From to-do list to calendar.
[1:13:17] How Sam skips the to-do list entirely.
[1:16:49] General schedule and repeating items.
[1:18:22] Scheduling stress reduction.
[1:21:59] Selecting books and hosting themed salon dinners.
[1:37:03] Calendly and related social hurdles.
[1:38:42] Using email proactively.
[1:41:23] The underrated power of hotkeys and shortcuts.
[1:44:42] Scheduling spontaneity.
[1:48:23] Calendar course correction.
[1:49:59] How Sam utilizes multiple EAs.
[1:51:58] Improvement growth for intermediate delegators.
[1:58:56] The Working with Sam user manual.
[2:04:20] Memo culture over meeting culture.
[2:11:55] Fighting organizational entropy.
[2:14:12] Raised secularly, what does Sam get out of theology?
[2:22:54] The perils of postmodernism.
[2:26:35] Network theory and relationship management.
[2:39:33] The investor-swaying juice cart moment.
[2:41:22] Metabolic health and the Levels mission.
[2:45:29] Who is Levels hiring right now?
[2:46:37] Physical over philosophical minimalism.
[2:51:37] Why Sam has a travel-sized copy of the US Constitution.
[2:55:21] Parting thoughts.
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For show notes and past guests on The Tim Ferriss Show, please visit tim.blog/podcast.
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Past guests on The Tim Ferriss Show include Jerry Seinfeld, Hugh Jackman, Dr. Jane Goodall, LeBron James, Kevin Hart, Doris Kearns Goodwin, Jamie Foxx, Matthew McConaughey, Esther Perel, Elizabeth Gilbert, Terry Crews, Sia, Yuval Noah Harari, Malcolm Gladwell, Madeleine Albright, Cheryl Strayed, Jim Collins, Mary Karr, Maria Popova, Sam Harris, Michael Phelps, Bob Iger, Edward Norton, Arnold Schwarzenegger, Neil Strauss, Ken Burns, Maria Sharapova, Marc Andreessen, Neil Gaiman, Neil de Grasse Tyson, Jocko Willink, Daniel Ek, Kelly Slater, Dr. Peter Attia, Seth Godin, Howard Marks, Dr. Brené Brown, Eric Schmidt, Michael Lewis, Joe Gebbia, Michael Pollan, Dr. Jordan Peterson, Vince Vaughn, Brian Koppelman, Ramit Sethi, Dax Shepard, Tony Robbins, Jim Dethmer, Dan Harris, Ray Dalio, Naval Ravikant, Vitalik Buterin, Elizabeth Lesser, Amanda Palmer, Katie Haun, Sir Richard Branson, Chuck Palahniuk, Arianna Huffington, Reid Hoffman, Bill Burr, Whitney Cummings, Rick Rubin, Dr. Vivek Murthy, Darren Aronofsky, Margaret Atwood, Mark Zuckerberg, Peter Thiel, Dr. Gabor Maté, Anne Lamott, Sarah Silverman, Dr. Andrew Huberman, and many more.
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