On with Kara Swisher cover image

Can Kara Save The Washington Post From Jeff Bezos?

On with Kara Swisher

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Revolutionizing Customer Service and Media Survival

This chapter explores the challenges of traditional customer service systems and promotes innovative solutions like Poly AI for improved responsiveness. It also examines the Washington Post's strategies for navigating a competitive media landscape, including potential bids and shifts in audience focus.

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