Doing Customer Experience Right‬ with Stacy Sherman cover image

72. "Stopping The Stupid" For Better Customer Experience Outcomes Over Outputs with Anthony Coppedge

Doing Customer Experience Right‬ with Stacy Sherman

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The Big Band, the Biggest Hit of All Time

My grandpa is a very famous jazz musician. He was played with big bands like Duke Ellington and Count B.C. Stan Kenton. I got to chat with Doc Severinson, who led the band for tonight show with Johnny Carson back in the day. And then being able to talk to Frank Sinatra and hear a story about how my grandpa whooped him and his buddies at poker in Vegas  and went and bought him Aston Martin that night.

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