How to Find the Critical Problem

If you provide a delightful solution to a critical problem, people will start talking about it. Some problems may seem almost comically simple to solve but that might be the preconceived notion of the technician in you meet your customers where they are. Don't focus too much on how it's done - try finding the intended outcomes and then figure out how to make them happen faster and easier. Take your technical knowledge and try applying it to other fields. Keep an open mind. Youou really don't know what people just don't have on their raid are. Focus on what you can help accomplish.