
HBR’s Amy Gallo on working with difficult people
Hello Monday with Jessi Hempel
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The Importance of Boundaries in Relationships
"I can't emphasize enough the importance of boundaries," she says. "The person actually worsens their behavior, right? They become more difficult to deal with." She adds that when dealing with someone who pushes her buttons, I see it as a reflection of who I am and what I'm capable of. 'You've got to put up those boundaries or you're done'
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