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73. Listen Up: Why It’s Better to Be Interested Than Interesting
Think Fast Talk Smart: Communication Techniques
The Human Mind Is Built to Wander
"It's so hard to be a good listener and so very important," says Harvard professor. "Ex expressing your attentive listening with your words is what makes someone such a compelling communicator." Follow up questions, call backs to earlier topics are ways to repair any misunderstandings or rifts in the shared reality that may have been caused by talking too much at one time.
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