Andrea: "If you have to connect with your user, so a tool that you can never be prepared to use is to talk with people" She says it's more about listening and try just to trigger what you're looking for without suggesting. So I'd say interview people because interviewing people, it's easy on paper. It's really, really hard," she adds.
Andrea Picchi reminds us that the core of design is always about people. He dives deep into the importance of design thinking. He motivates us to embrace ambiguity, and to fail as often as possible without losing the job. He also inspires us to believe in design and to always defend the user’s point of […]