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Why air travel is such a mess — and what to know before your next flight

Apple News In Conversation

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What's the Best Way to Negotiate With an Overbooked Flight?

Delta has made it a policy that it doesn't want to bump anybody involuntarily. Getting handed ten thousand dollars to make a problem go away might sound nice for individual customers, but it clearly doesn't address the bigger industry wide issues. The federal government is supposed step in to enforce certain consumer protections. But scott says, congress, the department of transportation, no one is doing enough. There's been a real dereliction of duty here. During the trump administration, elane chow did absolutely nothing to protect airline passengers. It became particularly egregious with the whole refund issue. In the pandemic, there were billions of dollars in refunds owed to travellers that airlines did not ay and simply ignored

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