5min chapter

The Disruptive Voice cover image

104. The Innovator's Dilemma: A Conversation with Matt Christensen

The Disruptive Voice

CHAPTER

CPS Technologies

The author's father was a manager at ceramics process systems. The company made parts for piston rods in BMW engines but never became a customer. Toyota called and said, hey, we have this other idea; you've got some experience with that car company,. And he asked, well, was it? They should know better. This is not what we want you to do for us. He came up with ways to frame those so that other people didn't have to repeat the mistakes that he had made.

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