19min chapter

Awkward Silences cover image

#149 - Research Tactics for Designers & PMs with Tyler Wanlass of CommandBar

Awkward Silences

CHAPTER

Practical Research Tactics for Designers and Product Managers

This chapter delves into practical tactics for designers, product managers, and researchers to gather insights effectively. It emphasizes the importance of hands-on experience, unconventional approaches, and leveraging existing customers for research. The discussion covers various methods like guerrilla research, recruiting interviewees, and conducting conversations with users to understand customer needs and validate ideas.

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