5min chapter

A Productive Conversation cover image

Oscar Trimboli talks about Deep Listening

A Productive Conversation

CHAPTER

The Importance of Listening to Your Audience

Mike Downey: Listening is a simultaneous equation, because we move from listening to speaking in microseconds. He says the most important thing to listen to isn't what's said the first time; it's what's not said. The hardest part of listening is being the speaker, he says. "Be curious, not judgmental," downey tells his audience.

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