If every hard conversation feels heavy, it’s time to change the script.
In this episode, speaker and author Erin Diehl shares how joy, empathy, and humor can transform even the most uncomfortable interactions. Whether you’re negotiating with a client, giving feedback to a teammate, or bracing for a tense talk at home, Erin explains how to shift your mindset, calm your nervous system, and lead with radical presence—without losing your edge.
You’ll learn:
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The real reason most difficult conversations go wrong
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How to rewire negative thinking using simple mental “interrupts”
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Why humor is a leadership tool—not a distraction
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How to access your frontal lobe (instead of flipping out)
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What improv teaches us about negotiation, empathy, and trust
This isn’t fluff—it’s neuroscience-backed, results-driven communication reimagined through joy. If you’ve been holding your breath through every tough talk, this episode is your exhale.
Connect with Erin
www.itserindiehl.com
Buy the book: I SEE YOU!
Listen to The Workday Playdate Podcast
Contact ANI
Request A Customized Workshop For Your Company
Follow Kwame Christian on LinkedIn
negotiateanything.com
Click here to buy your copy of Finding Confidence in Conflict: How to Negotiate Anything and Live Your Best Life!
