2min chapter

The Gartner Supply Chain Podcast cover image

Future of Supply Chain 2023, With Jennifer Loveland

The Gartner Supply Chain Podcast

CHAPTER

Commercial Innovation - What's It About?

Commercial innovation is not about new product introduction and capacity. It's about making the supply chain part of the reason customers choose your company. 23% of supply chains are focusing on what we call enabling customers to get their own jobs done. So satisfied customers are 30 to 40% more likely to repurchase.

00:00

Get the Snipd
podcast app

Unlock the knowledge in podcasts with the podcast player of the future.
App store bannerPlay store banner

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode

Save any
moment

Hear something you like? Tap your headphones to save it with AI-generated key takeaways

Share
& Export

Send highlights to Twitter, WhatsApp or export them to Notion, Readwise & more

AI-powered
podcast player

Listen to all your favourite podcasts with AI-powered features

Discover
highlights

Listen to the best highlights from the podcasts you love and dive into the full episode