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A radically different approach to participatory design / Victor Udoewa / Episode #154

Service Design Show

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What Makes a Good Challenge?

The challenge of what you're creating affects whether or not it will work. It's really the organizational environment, m and the m understanding of these different types of knowledges that allows it to happen. People are still people, even if they are from the community. And a're not the professional designers, so they bring with them their experiences - just like professional designers have biases. So i actually work with the hearts of number one, try to get a qualitatively representative sample of the community on the research and design team. They help to kind of get the right people on the team in order to create a balance a team.

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