Have you ever had Tikka Masala Ice Cream? Karina Dubé has. In fact, she made it! Whether it's ice cream or continuous improvement, Karina understands the importance of experimentation. As Director of Product - EngineRoom® for MoreSteam, Karina also understands the importance of statistics in continuous improvement. "You have measurements that you want to make and metrics you want to hit," Karina noted. In this episode, Karina and Dan talk about ice cream, statistics, and how quality professionals use EngineRoom to make things better. "I love hearing feedback from any types of users, positive or negative," Karina said. "I like hearing the negative feedback, too. We always want our own continuous improvement." Well said, Karina. However, we doubt you will have any negative feedback to this episode of Quality Time with MoreSteam!

In this episode, you will hear about:

:30 – Karina's educational background

5:30 – Using statistical tools in process improvement

7:19 – Prioritizing what data to analyze

9:25 – Features of EngineRoom data analysis software

11:00 – An overview of Discrete Event Simulation

12:18 – Using Process Playground for Discrete Event Simulation

13:36 – The visual reporting capabilities of EngineRoom

16:04 – EngineRoom and data integrity

17:43 – Karina's role as a product manager, software developer, and creator

24:17 - Ice cream!

26:52 - Some of the process improvement tools in EngineRoom

Finding Your North Star Metric with Karina Dubé

Quality Time With MoreSteam

User Feedback and Continuous Improvement

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