140. How to use non-verbal communication for successful treatment sessions. Physio Edge Shoulder Success podcast with Jo Gibson
Physio Edge podcast with David Pope
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Non Verbal Communication Can Account for 55 % of the Effectiveness of Our Communication
Non verbal communication can account for 55 % of the effectiveness of our communication interactions. Now there is a model, the empathy model, so e, m p, a, t, h, y, with little dots in between that was set up to help clinitians get better in terms of rating their own non verbal communication. Ee contact is the first part of empathy and it's making sure your face is backing up what you're trying to say - looking interested. Head tilt is an effective way of showing that you're listening to somebody. Smiling, if it's appropriate. Em again, mirroring is an a very effective tool, but using that, again, in context,.
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