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Introduction
Amanda Ball is a staff writer at the Atlantic where she writes the Material World column. She recently wrote about how e-commerce websites are starting to end the policy of free returns. Paris Marks: I think we're sort of like starting to butt up against this sort of extreme of what it is that people can be made to do as far as buying things online. Do we want to keep on that path where, you know, we just have companies expecting us to buy more?