How to Avoid Session Timeouts

The no reply email address is a huge fail experience-wise. It's one of those solutions that's put in place because an organization isn't mature enough or isn't ramped up enough to cope. You start talking to me and then you close your ears and say, well, you can't talk back. That's really weird. The session timeouts as well that he mentions bugs me with my banking and some of the other things that you can just like go to toilet and come back. I mean, it shouldn't be quite that hysterical in a lot of cases.You've got to be a bit sensible.