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#37: Olly Wilson, Co-Founder @ SimpleHash | Building a multichain NFT API that’s used by projects such as Phantom & Rainbow
Web3 Talks: Stories & Tips from the Builders
Building a Product Without Customer Support?
Sylvia: We've taken the point of view that everyone on our team should be closely talking to customers every day. I do a lot of that in terms of outreach, but we have other folks in our system on our team who are engaged in outreach to developers and ecosystem partners. "When you hear something first-hand, it's more powerful," she says.
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