Handling COVID supply and fulfillment chaos

Jordan Harper built an eight-figure skincare brand in its first year by maxing out five credit cards while already $500,000 in debt — and never raised a single dollar from investors. In this interview, the founder of Barefaced breaks down how years of treating patients as a nurse practitioner revealed a massive gap in the skincare market, why simplifying routines unlocked explosive demand, and how a password-protected pre-order generated over 1,000 sales in 48 hours with no email list. What you’ll learn in this interview: • How Jordan funded her business using credit cards instead of investors • Why simplifying to four SKUs drove eight-figure revenue • The exact pre-order strategy that validated demand before launch • How to build trust and repeat purchases without paid marketing • Why destroying inventory protected long-term brand value • How Barefaced reached a 90% repeat customer rate • The real risks of manufacturing and supplier contracts • How to hire senior talent without giving up equity • Jordan’s time-blocking system for running a business and family • Why serving customers beats selling at every stage of growth By the end of this episode, you’ll understand how to validate a product, fund a launch creatively, and scale a physical ecommerce brand without venture capital — while protecting margins, reputation, and personal bandwidth.

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