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Implementing PDSA Cycle and Deming's Principles in Education and Software Delivery
The chapter explores the application of the Plan-Do-Study-Act (PDSA) cycle and Deming's principles in education and software delivery, emphasizing the importance of understanding data variation and using process behavior charts for improvement. It discusses challenges in implementing these concepts, the value of collaboration with experts like David Langford, and the need for involving students in enhancing the quality of education through data analysis. The conversation also delves into the struggle of addressing performance variation in environments like schools and software companies, drawing insights from Deming's humanist approach.